In the course of trading, we gather information about where you live and the products you buy. All this information is kept confidential. Most people are concerned primarily about their address being given as part of a bulk mailing list, and like every other commercial firm, this does happen under controlled circumstances, but any other information is always kept confidential between you and us (unless you explicitly agree for it to be released).
We will not give out your details to a third party unless you explicitly agree for its release, and we do not give out private individuals telephone numbers under any circumstances! You can safely quote your ex-directory number to us when buying knowing it will never end up in the hands of a home improvements company. We will give you the chance to refuse any marketing email from us or from another trader in the future.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
